Here to help
select a support option

Remote Support
We can fix many problems without coming onsite and interrupting your day. Simply call us and we can remote on and look at your system.
Phone Support
Please feel free to call during business hours for any phone support.
24/7 Support available for a monthly fee.
Email Support
Log a ticket with our support team 24/7 Email help@bizsol.co.nz and one of our team members will be in touch.
Onsite Support
There are times when onsite visits are required, or when we are doing our regular monthly services for our contract clients. These onsite services include:

Regular preventative maintenance of your IT assets to keep them running as expected
Constant monitoring of equipment and data backups
Installation and customisation of new equipment for your unique business
Hardware repairs and replacements.
Network and core infrastructure servicing.

Remote Support
Download Options

Our remote support service ensures we have your systems up and running allot quicker. Instead of awaiting an engineer to come onsite, many issues can be fixed remotely, speeding up this process is our quick connect tools to allow us to jump on at your permission immediately.

  • We provide faster response using smarter tools
  • We setup pre-failure alerts on critical equipment for proactive service
  • We know who is calling so can connect to your advice quickly to restore service

Start Support Session

Please use the below button to start a ScreenConnect connection with one of our engineers.
If you have not done so already, please ensure you contact our office before starting this connection to ensure an engineer is available to assist you.

Download
Connectwise Control

Download
Teamviewer

Create a support ticket

If you are having any issues or would like to schedule a visit, why not log a ticket here and one of our engineers with be in touch shortly to arrange a time or to help troubleshoot.


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Online Ordering

Speed up your regular orders by ordering directly online. Once you have placed your first order, it is easy to re-order again. With simply the click of a button.

Subscribe

If you wish to receive our latest news in your email box, just subscribe to our newsletter. We won’t spam you, we promise!

Online Ordering

Speed up your regular orders by ordering directly online. Once you have placed your first order, it is easy to re-order again. With simply the click of a button.

Copyright 2018 Bizsol Ashburn